Patient Visitor

How can we help you?

Whether you are a patient or a visitor at any Adirondack Health sites, we offer a variety of services and resources for your convenience.

The links to the left provide a summary of the services and resources available to patients and visitors.

If you are unable to find the information you are looking for, please contact us directly at (518) 891-4141 or click here to contact our Admissions Director by e-mail.  

Quality & Recognition

Information generated from patient surveys is used by AMC to make improvements to the quality of care at the hospital.


Adirondack Medical Center offers a wide range of on-site amenities for patients, families and visitors.

Billing & Payments

Our billing staff and financial counselors are available to assist you with any questions you may have about your bill.

Complimentary & Integrative Medicine Resources

Sometimes the health information available online can be overwhelming. Adirondack Health has identified several sites that provide accurate and reliable information.

Contact & Directions

We welcome your comments and questions and we want to make it easy for you to reach us.

Decker Community Learning Center

The Decker Community Learning Center provides individual education sessions and reference resources on a variety of health and wellness topics.

Diabetes self-management education

Diabetes is a manageable disease for those who have the knowledge needed to take charge of their own care.

Electronic Medical Records

In the past, your doctor kept a paper chart. Now, with electronic medical records, a doctor or other healthcare provider will enter your health information into a secure computer record.

Ethics Consultation

At Adirondack Health, our experienced medical services staff, our physicians and our specially trained ethics councilors are there to offer a helping hand.

Gift Shop

The Gift Shop is staffed by our friendly volunteers and offers a wide selection of gift items, sweet treats, food selections, flowers, newspapers, magazines, and toiletries.

Health Information Exchange

Ensuring instant, secure access to your medical information to help provide the best care in a medical emergency or routine office visit.

Health Information Management

The Health Information Management department provides timely, secure and responsive access to your personal medical records.


A Hospitalist is a medical professional who only cares for patients while they are in the hospital. These doctors or physician assistants care for patients from the time of admission through discharge.

Insurance Enrollment

Understanding what insurance programs are available to you and your family can be confusing. As a founding member of the Uninsured Task Force, Adirondack Health is committed to improving access to health insurance in our area.

Institutional Review Board

The Institutional Review Board is an extension of Adirondack Health’s commitment to providing safe, high-quality care.

Pastoral Care

Adirondack Health's Pastoral Care services provide caring and compassionate resources to assist our patients and families with ethical and end-of-life decision making.

Preparing for Your Stay

Important information to have depending on whether you will undergo surgery or another type of procedure.


Our Patient Access department offers all patients and visitors at Adirondack Health community prompt, courteous and professional service.