Leading edge use of technology gives nursing staff more one-on-one time with residents
Shelley O’Neill, CNA, and Ashleigh Macey, RN, review a resident profile on Point of Care.
Digital record enhances resident safety, gives real time updates to care plan
SARANAC LAKE – Adirondack Health is committed to providing the best care possible, which means utilizing the technology that best supports patient and resident care.
Uihlein and Mercy Living Centers, members of Adirondack Health, use iPads with dedicated software to enhance the quality of care provided to residents. The iPads are equipped with PointClickCare, a program that nurses and Certified Nursing Assistants (CNAs) use to digitally document the care they provide to residents. Digital documentation means more time for staff to interact with residents and less time filling out paperwork.
“Switching our documentation process to an easy-to-use digital platform has had a positive impact on both residents and staff,” said Marc Walker, Chief Senior Services Officer. “Everyone providing care to a resident can see their profile, and therefore can take an active role in ensuring the best care possible is provided. We are the first living centers in the state to adopt this technology, putting us at the forefront of long term care.”
Point of Care, a component of the PointClickCare program, contains an individual profile for each resident. The profiles include a photo of the resident and specify prescribed medications, dietary needs and any relevant medical information. Personal information such as anniversaries, birthdays and favorite foods are also included. This gives nurses and CNAs instant access to all the information they need to provide quality medical care and exceptional comfort.
Having resident profiles on a common program allows for a seamless flow of information between care providers. Nurses and administrators can log-in to PointClickCare and review each resident’s profile, set new tasks and enter notes to inform CNAs of any updates or changes to a resident’s care plan.
When CNAs log in to Point of Care at the beginning of a shift they can see which residents they are assigned to, the specific care activities needing completion, and notes from prior shifts so there is a seamless transition of care from one staff member to the next. Information is added and updated during the shift, and the care provided to each resident is documented by the nursing staff. All tasks are color coded so users can immediately see if a task is completed, due, about to become due or is overdue.
“Not only is PointClickCare convenient for documenting care, it is also a wonderful communication tool,” said Heidi Schempp, Administrator of Mercy Living Center. “The caregivers can immediately put a note in a resident’s profile for the nurses or administrators to see. Nothing gets lost in translation and information is always current.”
Uihlein Living Center’s switch to the digital platform was included as one of the 2016 Peak of Excellence nominees, “Daunting Documentation: Advancing Technology at ULC”. The project earned an honorable mention during the recent Peak of Excellence award ceremony.
PointClickCare is a secure system, ensuring that resident information remains safe and private. The iPads are kept at nursing stations when they aren’t being used and each caregiver has a unique log-in.
To learn more about Adirondack Health's Living Centers, CLICK HERE.