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Coordinating your care through a team approach

The Adirondack Region Medical Home initiative strives to provide better care for people who live in the Adirondacks and nearby. It will also designed to hold down rising healthcare costs, and tools to recruit and retain additional primary care doctors to our area.
If you have a chronic illness that requires special care, your doctor will lead a medical team to help manage your condition. Your doctor will make sure that every medical professional you see has the information needed to provide high-quality care.
The Adirondack Region Medical Home is a collaborative project between Adirondack Health, CVPH Medical Center and Hudson Headwaters Health Network.

After-hours call line

As a part of the Medical Home, a member of our caring and skilled Medical Staff is available for urgent health needs that cannot wait until regular business hours.  This may prevent an unnecessary visit to the Emergency Department.

DIAL 518.897.2744 to speak with the on-call member of the Medical Staff.


Routine questions regarding your care should be addressed with your doctor's office staff during daytime business hours.  The on-call medical staff cannot process prescription refills or grant appointment requests.

What You Can Expect From Your Doctor

If your doctor is participating, you are automatically part of the Adirondack Medical Home. However, you must be an "active" patient who has been seen by your doctor in the past two years. If you are a household family member of an active patient, you are also included.

In many ways, your care will be the same, though you can expect to hear more from your doctor's office. You will be encouraged to schedule annual exams and stay current with preventive screenings (i.e. pap smears, mammograms, prostate exams, immunizations, flu shots).

People with certain chronic conditions (diabetes,hypertension, coronary artery disease and asthma), will hear from their doctor's office even more often. These extra contacts will ensure patients are following an effective care plan for their chronic condition.

Should you need special care or be admitted to a hospital, your primary care physician will act as a team leader, coordinating your care.

Seven Goals for Patient-Centered Medical Homes

The American Academy of Pediatrics, the American Academy of Family Physicians, American College of Physicians, and American Osteopathic Association jointly issued seven basic, long-term goals of patient-centered medical homes.

  1. Each patient will have a continuous, up-to-date partnership with a primary care doctor.
  2. The Primary Care doctor will be part of a team, which will take responsibility for the health of the patient and his surrounding population.
  3. The Primary Care doctor will provide a healthcare outline for the patient to lead a healthier, more productive life.
  4. The patient-centered medical home will help facilitate a partnership between the hospital,home health agencies, and the community.
  5. The quality and safety of healthcare will be heightened by the expectation of physicians to monitor the micro-details of individual patients.
  6. Patients will have enhanced access to their physicians through open scheduling, expanded hours, and new communication options.
  7. The financial cost of healthcare will be refocused to avoid preventable illnesses to avoid future,more expensive treatment costs. Patients and insurance companies can expect to pay less,while physicians can expect to share in the savings from decreased hospitalization and administration costs.